1. The Information We Collect

We may gather a little information to make your experience smooth, personalized, and seamless:

• Contact Details – Your name, email, phone number, and mailing address so we can connect with you.

• Booking & Payment Info – Payment details, billing address, and your service history, so we can reserve your spot and process payments securely. Shipping address may be collected in some cases for communication by mail.

• Account Preferences – If you create an account, we’ll remember your login details and preferences. We encourage you to make note of them, too!

• Your Messages to Us – Whether you email, DM, or send us a message in a bottle, we’ll keep your messages so we can respond with care.

• Website Experience Data – Basic information like your IP address, browser type, and pages you visit, gathered through cookies to help us improve your experience.

 

2. How We Use Your Information

We use your details only for reasons that help you and keep our connection flowing:

• To book your classes, retreats, or sessions.

• To send you updates, gifts, special offers, or event invitations (only if you’ve said “yes” to receiving them).

• To respond to your questions with the warmth and detail they deserve.

• To learn how our website is being used so we can create a better experience for you.

• To meet any legal or safety requirements.

 

3. When We Might Share Your Information

We never sell your information — ever. We may share it only in these limited situations:

• With Trusted Partners – Like payment processors, booking platforms, or collaborators who help us provide our services.

• If Required by Law – In rare cases, when we must comply with legal obligations.

 

4. Cookies & Gentle Tracking

We use cookies (the digital kind, not the chocolate chip kind) to make your time on our site more enjoyable and efficient. You can adjust your browser settings to decline cookies, but some features may not work quite as smoothly.

 

5. How We Keep Your Data Safe

Your information is stored securely and handled with care. While no method is 100% risk-free, we take every reasonable precaution to protect it from unauthorized access or misuse.

 

6. Your Choices & Rights

You’re in charge of your information. You can:

• Ask to see what personal details we have.

• Request corrections if something’s out of date.

• Unsubscribe from marketing emails anytime by clicking the link at the bottom of any email.

• Request we delete your information, unless we’re required by law to keep it.

To make any of these requests, email us at bliss@coveyoga.ca.

 

7. Links to Other Shores

Our site may link to other websites. Once you leave our little cove, we’re not responsible for the privacy practices of those other sites.

 

8. Children’s Privacy

Our offerings are created for adults. We do not knowingly collect information from anyone under 18.

 

9. Updates to This Policy

If we ever update our privacy practices, we’ll post the new version here and update the date at the top of the page.

 

10. Contact Us

Questions? Concerns? Just want to say hello?
We’re here.

bliss@coveyoga.ca